Sales Policy

Effective Date: January 9, 2025

 

At Qubesonali, we strive to provide our customers with the best possible shopping experience. Our Sales Policy ensures transparency, security, and satisfaction at every step of your purchase journey. Please review this policy carefully before making any purchases from our website.

 

1. General Terms of Sale

By placing an order with Qubesonali, you agree to the terms outlined in this Sales Policy. All sales made through our website are governed by the following conditions:

 

Product Availability: All products displayed on Qubesonali.com are subject to availability. We reserve the right to limit the quantity of products sold, and may cancel any order that cannot be fulfilled due to stock limitations.

 

Order Confirmation: When you place an order, we will send you an order confirmation email. This email confirms that we have received your order but does not constitute an acceptance of the order. Acceptance of your order will occur only when we ship the item(s) to the specified shipping address.

 

Pricing Information: All prices listed on Qubesonali.com are in U.S. Dollars (USD) and include applicable sales tax where required. Prices are subject to change at any time without notice. In the case of an error in pricing, we reserve the right to correct the mistake and either provide a full refund or request the difference in price from the customer, as applicable.

 

2. Order Processing and Payment

a. Payment Methods

We accept a wide range of payment methods, including but not limited to:

 

Credit and Debit Cards (Visa, MasterCard, American Express, Discover)

PayPal

Apple Pay

Google Pay

Payment is processed securely at the time of purchase. For security reasons, we may request additional information for verification of your payment method.

 

b. Payment Authorization

All payments are subject to authorization. If your payment is declined, we will notify you via email. We are not responsible for any delays or issues arising from payment processing failures. In such cases, the order will not be processed until payment is successfully authorized.

 

3. Shipping and Delivery

a. Shipping Locations

We currently offer shipping within the United States and are working to expand to international destinations. Shipping fees will be calculated at checkout based on the destination and weight of your order.

 

b. Processing Time

Orders are processed within 1-3 business days of receipt, and delivery times will vary depending on the selected shipping method. Delivery times are estimates and are not guaranteed.

 

c. Shipping Methods

We offer several shipping options, including:

 

Standard Shipping (5-7 business days)

Expedited Shipping (2-3 business days)

Next-Day Shipping (1 business day)

d. Shipping Fees

Shipping fees are calculated at checkout and will vary based on the size, weight, and destination of your order. You will be informed of the total shipping costs before completing the purchase.

 

e. Order Tracking

Once your order is shipped, we will send you a tracking number so you can monitor the status of your shipment. You can track your order directly on the courier’s website.

 

f. Delivery Issues

If your order is delayed, lost, or damaged in transit, please contact us immediately. We will assist in resolving any issues with the courier and may issue a replacement or refund if necessary.

 

4. Returns and Exchanges

We want you to be completely satisfied with your purchase. Please refer to our Return and Refund Policy for details on how to initiate a return or exchange.

 

Eligibility for Returns: Items must be returned within 30 days from the date of receipt.

Condition for Returns: Items must be in unused, unworn condition with all original packaging and tags intact.

Please note that shipping fees are non-refundable unless the return is due to a product defect or shipping error.

 

5. Cancellations

If you wish to cancel an order, please contact us as soon as possible. Once an order has been processed and shipped, it cannot be canceled. If your order has not yet been processed, we will make every effort to cancel it and issue a full refund.

 

6. Limitations of Liability

Qubesonali is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products. In no event shall our total liability exceed the amount paid for the product that gave rise to the claim.

 

7. Promotions and Discounts

We occasionally offer promotions and discounts on our website. These offers are subject to specific terms and conditions:

 

Coupon Codes: Must be entered at checkout and cannot be applied after the order is placed.

Limited Time Offers: Promotions and discounts are available for a limited time only and may be withdrawn at any time.

Exclusions: Some items may be excluded from promotions, including clearance or sale items.

8. Customer Service

If you have any questions or concerns regarding your order, product information, or our policies, please don’t hesitate to contact us. Our customer service team is here to assist you.

 

Email: info@qubesonali.com

Phone: 307-621-0431

Address: 4599 Thorn Street, Garden Grove, California, United States

Website: https://qubesonali.com

9. Changes to the Sales Policy

Qubesonali reserves the right to modify or update this Sales Policy at any time. Any changes will be reflected on this page with an updated effective date. Please review this policy periodically to stay informed.